Refund policy
Return & Refund Policy
14-Day Return Policy
We accept return requests within 14 days of delivery.
To be eligible, items must be:
- Unworn and unwashed
- In their original condition
- With original tags (if applicable)
- Accompanied by proof of purchase
To request a return, email Support@happyapple.club before sending any item back.
Returns sent without prior authorization will not be accepted.
Because Our Products Are Made to Order
Every Happy Apple Club product is printed specifically for you after your order is placed.
For this reason, we do not accept returns or exchanges for:
- Incorrect size ordered
- Change of mind
- Color preference
- Ordering the wrong item
- Buyer error
- Gift purchases that are no longer wanted
- Sale items
- Gift cards
Please review our size charts carefully before ordering.
Damaged, Defective, or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
Please contact us within 7 days of delivery at Support@happyapple.club.
Include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If the issue is verified, we'll provide a replacement or refund at no additional cost.
Approved Returns
If we approve a return for reasons other than a manufacturing defect or our error:
- The customer is responsible for all return shipping costs.
- Original shipping charges are non-refundable.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Refunds
Once we receive and inspect an approved return (if applicable), we'll notify you of the outcome.
If approved, your refund will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or credit card provider to process the refund.